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Welcome to SOS Community

Your space to learn, connect and get more from Innovate and Liberate — all in one place.

Jump into courses, guides, videos, and more below.

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Why Innovate?

SOS Innovate introduces a new generation of intuitive, connected legal practice management.

Built around a genuinely modern user experience, it helps firms work faster, stay organised, and feel more confident in their day-to-day work.

  • Streamlined Workflows — automated, consistent processes from first enquiry to billing.
  • Integrated Tools — everything connected: case management, finance, reporting, and collaboration.
  • Modern Design — intuitive interface, built for speed and visibility.
  • Continuous Innovation — regular updates, training, and live content to keep your firm ahead.

The Community Hub is where you can explore, learn, and master everything Innovate has to offer.

LawY - Your AI Legal Assistant

LawY is the integrated AI assistant within SOS Innovate, designed to support lawyers and staff with intelligent, context-aware legal assistance directly inside your case management system.

Unlike generic AI tools, LawY is built for legal practice — combining fast, accurate AI answers with human-verified research to give firms confidence in every response.

LawY helps you work smarter by:

  • Answering legal questions instantly within the context of your matter type and jurisdiction.
  • Referencing verified legal sources from BAILII and The National Archives, ensuring transparency and reliability.
  • Drafting professional documents and correspondence directly from AI-generated answers.
  • Summarising case law, legislation, or your own documents, helping you extract key points faster.
  • Supporting onboarding and training, giving new users immediate context-sensitive explanations.
  • Offering optional Deep Research and Human Verification, so firms can choose between instant answers and expert-reviewed results.

LawY blends AI speed with legal precision – enhancing research, documentation, and productivity across every matter in Innovate.

To explore LawY in action, visit the Learning area to watch the LawY video overview, read the user guide, or replay the latest LawY webinar recording.

My Courses

Quickly access the courses you’re already enrolled in. Pick up where you left off, track your progress, and revisit completed content.

Click to visit My Courses now

Learning

Start with the essentials — Fee Earner and Secretary basics, case management, prospects, and financials — then expand into advanced topics like Admin configuration, Apps, Integrations, and Workflow design. Recent webinars and refreshers are available here too, offering on-demand insight into the latest updates and firm experiences.

Explore SOS Learning
Explore Linetime Learning

Forums

A space to share questions and ideas with other users. Your experience helps shape the next generation of Innovate learning.

Post your SOS question now
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Guides

The written companion to your training.
Step-by-step guides, quick-reference FAQs, and expanding coverage of Innovate features - with cross-links to relevant LawY videos and recorded webinars for learning options to suit you. Perfect for when you need answers fast.

SOS Guides
Linetime Guides

Activity

Keep up with what’s new, your shortcut to what’s just been added.
The Activity feed highlights new courses, videos, guides, and webinar recordings as soon as they go live.

Activity

Your SOS Community

Collaboration

Collaborate with your peers and discover how other firms are using the software using the Forum. Contribute to existing topics or start your own.

Improve knowledge

With our rich software, it's impossible to know everything so why not improve your knowledge with our range of educational courses

Train new users

If you have new users to your firm, why not point them at Community Learning. where they can discover features and functions of the software.

Ensure deeper competency

With access to all areas of your chosen system, we're providing courses designed to improve your competency in the software.

Chat with others

Our built in messaging functionality means you can post questions, ideas and more with all members of the Community Learning.

Supporting your firm

We're dedicated to providing you with an unparalleled level of service. It's all about Community so why not discover more

From Learning to Innovation

Community helps you get the most out of your system — through continuous learning, shared insight, and evolving digital resources.

Stay Connected. Keep Improving. Innovate Together

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